Privacy Policy

Last updated: January 2025 · POPIA Compliant

1. Information We Collect

We collect personal information you provide when completing our contact or checkout forms, including your name, email address, phone number, and company name. We also collect technical data such as IP addresses and browser types through standard server logs.

2. How We Use Your Information

Your information is used to: process your order and deliver services, communicate with you about your project, send invoices and payment receipts, and improve our service quality. We never sell your personal data to third parties.

3. Payment Processing

All payment details are handled exclusively by our payment partners (PayFast, Stripe, PayPal, Paystack). Growth Agency never stores credit card details on our servers.

4. Data Storage

Your data is stored on secure servers. We retain client records for 5 years as required by SARS and South African tax regulations. You may request deletion of non-statutory data at any time.

5. POPIA Compliance

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Our Information Officer can be contacted at info@growth-agency.co.za.

6. Cookies

Our website uses essential cookies to function properly and analytical cookies to understand visitor behaviour. See our Cookie Policy for full details.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. Submit requests to info@growth-agency.co.za. We will respond within 30 days.

Questions? info@growth-agency.co.za